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Editing a Child or Pupil's Username/Password

To edit a child or pupil’s username or password, make sure you are logged into a parent, tutor or school account.

Go into ‘Manage Children’, or ‘Manage Pupils’, which is found on the right of the page in your account.

Locate the child / pupil whose username or password you want to change and click ‘Edit’, which is a button next to their name in the ‘Options’ column.

Click on the ‘Edit’ button and find the section called ‘Account details’.

Here, you can change the child / pupil’s username and password.