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The Planet Bofa group of websites provide an online tutoring system that deliver bespoke, dynamic learning that individually guides each student to 11+ and KS2 success. This policy applies to data collected from the following websites: www.bofaKS2.co.uk, www.bofaKS2.com, www.planetbofa.com, www.planetbofa.co.uk, www.bofa11plus.co.uk, www.bofa11plus.com, www.bofaelevenplus.co.uk, www.bofaelevenplus.com, www.online-eleven-plus.com and www.online-eleven-plus.co.uk, www.Pre-test.co.uk, www.bofamaths.co.uk, primary-online.in, www.bofaclassroom.co.uk("BOFAclassroom"), www.bofaclassroom.com("BOFAclassroom"), www.london-11plus.co.uk.
This policy applies to information we collect when; you choose to use our websites or you buy or use our products; and/or when you supply us with goods or services.
This website is owned by Planet Bofa Limited ('we', 'us' or 'our') and our registered office is at 10 Church Lane, Horsforth, Leeds, West Yorkshire LS18 5LA, United Kingdom. We are a 'data processor' for the purposes of the Data Protection Act 2018 (the "Act") where we are processing personal data on behalf of schools and/or parents and/or users of our products. We are a ‘data controller’ where we are processing personal data such as contact details for our customers. We take all appropriate steps to ensure compliance with the Act whether acting as a processor or controller.
Any questions about our data protection policy or how we handle your personal data should be addressed to: firstname.lastname@example.org.
The Planet Bofa website allows you to track your child's progress effortlessly with instant reporting. With the exception of the BOFAClassroom only you, the child's parent/carer can authorise disclosure of such information to a tutor or school. This is done via the website or via the school or tutor. (For details of how we process personal data relating to the BOFAClassroom see below.)
We collect and process the following data about you:
If you contact us, we may keep a record of that correspondence.
We do not process any sensitive/special category data.
We take appropriate measures to ensure that any information collected from you is kept secure and kept only for so long as is necessary for the purpose for which such information was collected. We use information held about you in the following ways:
The lawful basis for each of the uses listed above is;
We do not share your personal information with third party advertisers and we do not allow third party advertisements on our websites.
We do not share your personal information with any third party other than:-
We do not share your child's personal information with any third party other than:-
We may occasionally email you to provide you with further information about the products and services we offer which you have requested and/or which may be of interest to you. Such information will also be made available to you when you log into your account.
You can choose to unsubscribe at any point by clicking on the link at the bottom of the email, or changing your preferences through your account.
When you purchase our products an invoice confirming payment will be sent to you via email. An email will also be automatically generated when a child completes a test. Preferences for this can be managed through your account.
All information you provide to us is stored on secure servers in the UK. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Planet Bofa website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We do not transfer data outside the European Economic Area ("EEA").
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to us. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
With the exception of personal data processed further to the BOFAclassroom (details of which are given below) we store your personal data on secure servers for a period of:
in each case unless the law requires us to store the data for a longer period.
Copyright. All copyright in our video and audio recordings created further to the use of the BOFAclassroom (and any other materials which we create and supply to you) (‘Materials’) will be owned by us.
We will license the relevant school or educational provider to use our Materials for educational purposes only. This licence includes the right for the school or educational provider to sub-licence our Materials, for educational purposes only, to the parents/carer of the children who appear on or are audible in such Materials.
Personal Data we process further to use of the BOFAclassroom. We will process personal data such as images and voices of the children and/or teachers who appear in the video and audio recordings.
Retention of information. We will retain copies of the video and audio recordings for a period of 12 months. After that time the recordings will be deleted unless we are contacted with a request to retain the recordings and there is a legal reason for so doing.
The school or education provider with whom we have contracted to provide the Virtual Classroom may keep copies of the recordings for as long as they see fit in compliance with their own privacy policies and so long as such a period is lawful under the Act.
Lawful basis. We have a contractual right to create and process the personal data which appears in the video and audio recordings provided we comply with the terms of this Policy and our Terms and Conditions.
Insofar as our contract is with a school it has a legal obligation to educate children and using the BOFAclassroom may also be in its legitimate interest during this period of enforced physical distancing due to the Covid-19 virus.
The Act provides the following rights for individuals whose personal data is processed:
Account holders can access and amend any personal data held by us at any time.
You can ask us to stop contacting you for particular purposes or to remove your information completely from our records. We will then immediately delete your personal data unless there is a legal reason why we need to keep your personal data. In that circumstance we will let you know and destroy your personal information as soon as we are legally entitled to do so.
If you have any concerns or complaints about how we use your personal data we hope you will alert us to these directly (see the Contact information below). In any event you are entitled to complain to the Information Commissioners Office (ICO) which is the supervisory authority in the UK. Their contact details and the procedure can be found at www.ico.gov.uk
Our websites may, from time to time, contain links to and from the websites of our partner networks, and affiliates and third party sites. If you follow a link to any of these third party websites, please note that these websites and any services that may be accessible through them are subject to their own privacy policies and we do not accept any responsibility or liability for these policies or for any information that may be collected through these websites or services. Please check these policies before you submit any information to these websites or use their services.
Last updated March 2020